Consultation Strategy March 2015

Draft Consultation Strategy

Crouch End Neighbourhood Forum

10th March 2015


The purpose of this note is to set out a process for public consultation and stakeholder engagement for discussion and possible adoption at the second meeting of the Crouch End Neighbourhood Forum, and identify volunteers for particular roles.


The process of consultation and engagement will be inclusive, accessible, transparent and engaging to enable a robust, formal application to Haringey Borough Council Planning Department for the creation of a Neighbourhood Forum for Crouch End within the first half of 2015.

The initial focus for the consultation and engagement will be:

  • The extents and boundary for the Neighbourhood Plan
  • Identification of individuals, organisations and community groups willing to fulfil the requirement of 21 forum members, and an extended network of interested parties
  • Key topics or themes for development and inclusion in the Neighbourhood Plan

Raising awareness / communications

Raising awareness in Crouch End and the surrounding area of the Crouch End Neighbourhood Forum and its intention to develop a Neighbourhood Plan is essential to ensure that people have the opportunity to get involved, and are informed about its role in helping to shape change in the area.

These communications must be easy to understand and accessible to all sections of the community both in language and media, including:

  • Posters displayed and flyers left at key locations such as public buildings, shops, community centre, and noticeboards in the area e-flyers to established mailing lists, such as local schools and community groups
  • Adverts in local and council printed media
  • Online media including the OpinioN8 forum, Twitter, Facebook and a more traditional website
  • Establish a contacts database / mailing list

Consultation materials

The following are some initial thoughts on materials that will be useful to support the consultation events described above:

  • A short questionnaire to quickly gather initial thoughts from people attending consultation events or passers by of street stalls
  • An online questionnaire and interactive comments map
  • An aerial view or simple map that people can collate ideas and thoughts on using Post-it notes or similar
  • A photographic study of the local area to provide a talking point and visual reference
  • Mapping studies such as community facilities, shops and businesses, parks, etc.
  • An information leaflet that can be taken away given basic information on the Neighbourhood Forum and how to get involved

Consultation methods

The key targets of the consultation are to:

  • Engage as wide a cross section of the local community as possible
  • Increase the number of people directly and indirectly involved in the forum
  • Build strong partnerships with local organisations and groups
  • Raise local awareness of the neighbourhood forum

The following have been identified as the methods for achieving these targets:

  • Street stalls – this will be a small stall set up to consult passers by in places such as the Broadway, outside the Old Town Hall, and at Hornsey Library and Park Road Leisure Centre (April/May)
  • Walk abouts – a series of walks will be arranged to explore and define the boundaries of the Crouch End Neighbourhood Forum area (May)
  • Outreach – attending meetings with established community groups and other stakeholders to raise awareness, gather feedback and encourage them to get involved
  • Community workshop – a large scale day-long workshop to review consultation, discuss emerging themes, agree the boundary, and secure signatures for the application (June)
  • Open meetings – continued open meetings of the Forum and Steering Group (ongoing)


The following roles / needs have been identified and need filling with volunteers with specialisms, experience or simply enthusiasm in:

  • Social media and website
  • Local press and publicity
  • Data coordinator
  • Graphic design
  • Photography
  • Walk leaders
  • Street stall staff
  • People to engage:
    • School parents
    • Young people
    • Faith groups
    • Elderly
    • BME groups
  • Event management
  • Workshop facilitators

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